FAQs

1. What payment methods do you accept?

We accept payments through Payoneer for your convenience. If you have a Payoneer account, simply select it at checkout to complete your purchase securely.

2. How long will it take to receive my order?

Orders typically ship within 1-3 business days. Delivery times may vary based on your location and the shipping method selected at checkout. A tracking number will be provided once your order has shipped.

3. What is your return policy?

We offer a 30-day return policy on most items. If you're not completely satisfied, you may return the product for a full refund or exchange, provided it is unused and in its original packaging. For more details, please visit our Returns page.

4. Is my payment information secure?

Yes, we use advanced encryption technology to protect your payment information. All transactions made through Payoneer are secure and safe.

5. How can I track my order?

Once your order ships, you will receive an email containing a tracking number. You can use this number to monitor the status of your delivery until it arrives

6. Do you offer international shipping?

Yes, we offer international shipping. Additional fees may apply based on your location and the chosen shipping method. Please check our shipping policy for more specific information.

7. Do you offer a warranty on your products?

Most of our products come with a manufacturer’s warranty. The duration and terms of the warranty vary by product, so please check the individual product description for specific details.

8. How can I cancel my order?

If you need to cancel your order, please contact us within 24 hours of placing it. If your order has not yet shipped, we can process the cancellation and issue a full refund through Payoneer.

9. What should I do if I receive a defective item?

If you receive a defective item, please reach out to our customer support team within 30 days of receiving your order. We will assist you with a replacement or a refund.

10. How do I leave a review for a product?

We encourage feedback from our customers. You can leave a review on the product page by scrolling to the review section. Your input helps us improve our offerings and assists other customers in their decisions.